“We’re such a human-focused business, our success depends on relationships and communication,” explains Anna MacLeod, Group Technology & Marketing Director at Kinleigh Folkard & Hayward. “Microsoft Teams has been absolutely fundamental to continuing that ethos throughout the pandemic.”
Developing a cloud-first organisation
With the amount of sensitive and personal information Kinleigh Folkard & Hayward’s ten business divisions hold, the leadership were unsure about cloud adoption in the early days of cloud computing. However, by 2018, when the organisation’s existing on-premises infrastructure was coming to end of life, the company could see numerous advantages.
Anna MacLeod explains, “Microsoft 365 was really attractive to us. It had that combination of the Microsoft environment and cloud hosting and we could see that it would provide a stronger cybersecurity concept for us to wrap ourselves in.
”KFH realised that by migrating to Microsoft 365 it could achieve the seemingly contrary objectives of becoming more mobile and building a more robust security posture. Anna McLeod says, “As well as security concepts like multi-factor authentication, Microsoft 365 delivers business-enhancing tools that aren’t difficult to use. We already understood Microsoft, so that gave us the ease and confidence of ongoing adoption. People were very comfortable because of the trust we have in Microsoft.”