Support Analyst Ricky's inspirational pioneer is physicist and cosmologist Stephen Hawking
According to Harvard Business review ‘CX has become the new marketing. It influences brand perceptions and impacts business performance just as strongly as traditional marketing once did. A good customer experience.
We interviewed Stridon’s Customer Success Manager - Nick King about the impact ‘lockdown’ had on our clients’ ability to continue running their businesses in the days following the Government announcement to ‘Stay at.